Frequently Asked Questions

General FAQs

Is Smooch really free?

Yes! Smooch is 100% free to use. You can create a profile, browse members, send messages, and connect with singles — all without paying a penny.

How long has Smooch been around?

Smooch has been helping singles connect for more than 23 years. Thousands of members have already found new friends, dates, and long-term partners here.

How do I create a profile?

Simply enter your email and click “next” to register, fill in your basic details, and add a photo. Your profile will be live in just a few minutes, and you can start meeting new people right away.

Do I need to upgrade to contact members?

No. Unlike many dating sites, you don’t need a paid upgrade to send or receive messages. Everything you need to connect is included for free.

Is Smooch safe to use?

Yes. Smooch takes member safety seriously. We use moderation, reporting tools, and account checks to help ensure a safe and respectful dating community.

Who can join Smooch?

Anyone over 18 can join. Our members are diverse — people of all ages, backgrounds, and interests are welcome.

Can I use Smooch on mobile?

Yes. Smooch works on desktop, mobile, and tablet, so you can connect with singles wherever you are.

What kind of people will I meet on Smooch?

You’ll find singles looking for friendship, dating, fun, and love. Whether you’re interested in casual chats or a serious relationship, there are plenty of like-minded people here.

How do I get more attention on Smooch?

Make sure your profile is complete, add a recent photo, and be proactive by messaging members. Engaging with others helps you stand out.

What makes Smooch different from other dating sites

Smooch is completely free, easy to use, and built for genuine connections. With 23+ years of experience, we’ve created a trusted platform where singles can meet and find real relationships.

Account & Safety FAQs

How do I reset my password?

Click “Forgot Password?” on the login page, enter your registered email, and we’ll send you a link to reset your password safely.

How do I delete my account?

Go to your account settings, scroll down to “Delete Account,” and follow the steps. Once deleted, your profile and messages are permanently removed.

How do I edit my profile information?

Log in, go to “My Profile,” and click the edit button. You can update your photo, details, and description anytime.

How do I report another member?

If someone makes you feel uncomfortable, click the “Report” button on their profile or message. Our moderation team reviews reports promptly to help keep Smooch safe.

Is my data private?

Yes. Smooch uses secure encryption to protect your information and does not sell your personal details to third parties. You control what you share on your profile.

What should I do if I forget my login details?

Click “Forgot Password?” on the login page. If you no longer have access to your email, contact our support team for help recovering your account.

Can I block other members?

Yes. If you don’t want someone to contact you, use the “Block” option on their profile. They won’t be able to message you again.

How do I stay safe while dating online?

Never share financial details, send money, or reveal personal addresses too soon. Always meet new people in safe, public places. Check out our full Dating Safety Tips page for more guidance.

How do I contact Smooch support?

You can reach our team via the “Contact Us” link at the bottom of the site. We aim to reply within 24 hours.

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